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   Julz Gem Designs


I take pride in my work and hope that you will be delighted with your purchase. If your item is damaged when it arrives, or breaks within 90 days of purchase, please contact me immediately and I will do my best to resolve your issue in a manner that is acceptable to both parties.

If you are unhappy with your purchase for any other reason, I will be happy to arrange a refund if you notify me immediately upon receipt of your purchase. Items should be returned to me undamaged and in the original packaging, fit for resale, within 14 days of original receipt. 

Unless agreed otherwise, cost of returns are the responsibility of the customer.

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